Camera-ledWritten report
CCTV Drain Survey
The full-length camera survey that decides the repair method — footage, defect codes and distances included.
Learn moreDrainage Engineers · All 33 London Boroughs
See the Drain Problem On Camera Before You Pay for a Repair
Fixed-fee CCTV drain surveys across London. You get the footage, the defect codes and a written report before any repair is quoted, so you never pay for work you don't need.
Fixed survey fee agreed before we travel. Quote reply within 15 minutes.
- CCTV Surveyed
- Written Defect Reports
- Fixed-Fee Surveys
- All 33 Boroughs
- 24/7 Emergency Response
E1WhitechapelE2Bethnal GreenE8HackneyEC1ClerkenwellEC2CityN1IslingtonN4Finsbury ParkN7HollowayN16Stoke NewingtonNW1CamdenNW3HampsteadNW6KilburnSE1SouthwarkSE10GreenwichSE15PeckhamSE22East DulwichSW1WestminsterSW4ClaphamSW6FulhamSW11BatterseaSW19WimbledonW1MayfairW2BayswaterW4ChiswickW11Notting HillWC1BloomsburyWC2Covent Garden
Covering popular London postcodes including E1 Whitechapel, E2 Bethnal Green, E8 Hackney, EC1 Clerkenwell, EC2 City, N1 Islington, N4 Finsbury Park, N7 Holloway, N16 Stoke Newington, NW1 Camden, NW3 Hampstead, NW6 Kilburn, SE1 Southwark, SE10 Greenwich, SE15 Peckham, SE22 East Dulwich, SW1 Westminster, SW4 Clapham, SW6 Fulham, SW11 Battersea, SW19 Wimbledon, W1 Mayfair, W2 Bayswater, W4 Chiswick, W11 Notting Hill, WC1 Bloomsbury, WC2 Covent Garden.
Survey-first drainage, in numbers
100%
Surveyed
Every job starts with a CCTV camera
33
Boroughs
Full Greater London coverage
0
Guesswork
Diagnosis from footage, not a guess
15min
Quote response
Fast, free, no-obligation reply
Diagnostic technology
See it. Code it. Report it.
Camera first, always — every visit starts with a CCTV survey so the repair that follows is based on evidence, not a guess.
CCTV drain survey
A push-rod or crawler camera records the full run, logging defects against distance for a precise report.
Learn more
Drain tracing
A transmitter and locator establish the exact route and depth of a run before any excavation is considered.
Learn moreManhole inspection
Chamber inspection and repair, assessed and coded the same way as the pipe run itself.
Learn more
Written reporting
Every survey can produce a report with footage, distances and defect codes for a managing agent or insurer.
Learn moreWhy choose us
Built on evidence, not guesswork
Clear pricing before we travel, a CCTV survey before every repair recommendation, and a written report on request.
Camera before conclusion
Nothing gets quoted for repair until the CCTV survey has run and the defect is coded and located.
Defect coding, not a vague description
Cracks, root ingress and displaced joints are logged against standard classifications, not summarised as "it's blocked."
A written report on every survey
Every CCTV survey can produce a report with footage, distances and defect codes.
Repair recommendations that follow the evidence
The footage decides whether a job is jetting, relining or excavation — not which crew is on the van that day.
On the road across London
Engineers surveying before they recommend
Documentation
The Written Report Your Insurer or Managing Agent Can Act On
A managing agent, surveyor or insurer needs more than a verbal description. Our specialist drainage surveyors document the defect path, its position, and the footage they expect.
Book a CCTV surveyInside the report
What a defect register actually looks like
UK drain surveys are logged against structured defect classifications — in the tradition of WRc's Manual of Sewer Condition Classification — rather than written up as a paragraph of impressions.
Every defect we log gets a code, a distance from the access point and a severity grade, so a managing agent or insurer can see exactly what was found and where. The panel opposite shows the format on a sample entry.
Defect Register — Sample Entry
MH1 → MH2
Defect codeD3 — Displaced joint
Distance4.2m from access point (MH1)
SeverityMedium — service condition grade 3
RecommendationMonitor; re-survey after high-pressure jetting
Illustrative entry — codes, distances and severity grades are recorded per property on the day of your survey.
Before we arrive
4 Things to Do Before We Arrive
None of them require a plumber, and each one helps the survey run faster.
Stop using the drain
A dry line gives the camera a clearer picture — avoid running water or flushing until the survey is done.
Clear access to the manhole
Move bins, planters or parked vehicles away from covers so we can get the camera in without delay.
Note where the problem shows
A damp patch, a slow drain, a smell — tell us where and when, it helps target the survey.
Call to book the survey
A fixed fee, agreed before we travel, gets a camera on site and a defect-coded report in your hands.
How it works
From First Call to Written Diagnosis in 3 Steps
01
Tell us the symptoms
Postcode, property type, what's happening. We use that to quote a fixed fee for a full CCTV survey.
02
Camera and coding on site
We run the camera the full length of the accessible run, coding every defect against its position.
03
Report and recommendation
You get the footage, a defect-coded report, and a repair recommendation that follows directly from what the survey found.
Need a Diagnosis? We Survey First
Drainage Services That Start With Evidence, Not a Guess
We specialise in diagnosing drainage issues with CCTV before any repair is recommended, giving you evidence, not a guess.
0203040506
Drain Tracing
A transmitter and locator establish the exact route and depth of a drain run.
Manhole Repair
Chamber inspection and repair, assessed and coded the same way as the pipe run itself.
No-Dig Relining
Drain lining (no-dig relining), recommended once the survey confirms the pipe qualifies — a resin liner restores it from inside.
Drain Clearance
Jetting confirmed clear by camera, not assumed from flow.
Written Defect Report
Footage, defect codes and distances, built to the standard a managing agent or insurer expects.
Common drainage issues we resolve
Whatever the symptom, the survey finds the cause
Our drainage engineers see the same nine problems across London every week. Each one gets the same answer: diagnose on camera first, then fix the actual cause.
01.
Blocked drains
Grease, silt and debris cleared by jetting, then confirmed clear on camera rather than assumed from flow.
02.
Blocked toilets
The most common call-out we attend. Cleared hygienically, with the cause checked before we leave.
03.
Slow-draining pipework
A sluggish run usually means a partial restriction building. We find it before it becomes a full blockage.
04.
Overflowing outside drains
An external gully backing up can flood paving and foundations. We clear the restriction and check the run downstream.
05.
Cracked or leaking pipes
Fractures and displaced joints are located on camera, then repaired by lining or excavation as the footage dictates.
06.
Blocked showers and baths
Hair and soap scale cleared from the trap and waste run, with flow confirmed before we pack up.
07.
Appliance drainage faults
Washing machine and dishwasher waste runs cleared and checked for the restrictions that cause repeat backups.
08.
Collapsed or damaged drains
Structural failure mapped and graded on CCTV, so the repair is scoped from evidence rather than a guess.
09.
Tree root ingress
Roots cut back and the pipe assessed for lining, so the same entry point does not regrow into a new blockage.
24/7 emergency call-out
Drainage emergency?
Active blockage, flooding or a drain backing up? Our engineers respond day and night across all 33 boroughs, with time-banded pricing stated before dispatch.
How We Turn a Guess Into a Diagnosis
CCTV survey
A camera records the full run, logging defects against distance for a precise, coded report.
Drain tracing
A transmitter and locator establish a drain's exact route and depth before excavation is even considered.
Manhole inspection
Chamber assessment and repair, coded the same way as the pipe run itself.
Written reporting
Every survey can produce a report with footage, distances and defect codes.
CCTV-Led Drainage Services
Drainage Engineers Near You, Wherever You Are in London
Our CCTV-equipped drainage engineers work right across the city, so a documented diagnosis is never far away, whichever borough you're in.
Coverage across all 33 Greater London boroughs. Map data © Google.
Coverage
A CCTV Drain Survey Near You, in Every London Borough
Our network of camera-equipped engineers covers every London borough, so a documented diagnosis is never far away.
Barking and DagenhamBarnetBexleyBrentBromleyCamdenCity of LondonCroydonEalingEnfieldGreenwichHackneyHammersmith and FulhamHaringeyHarrowHaveringHillingdonHounslowIslingtonKensington and ChelseaKingston upon ThamesLambethLewishamMertonNewhamRedbridgeRichmond upon ThamesSouthwarkSuttonTower HamletsWaltham ForestWandsworthWestminster
Get the diagnosis in writing.
Tell us the postcode and the symptoms. We reply within 15 minutes with the fixed survey fee and the earliest slot.
Google Reviews
4.9
Based on 127 reviews
Daniel Okafor
Peckham, SE15 · 2 weeks ago
Camera down the drain within an hour of arriving, footage and a written report the same day. The insurer accepted it without a single follow-up question.
Priya Raman
Kilburn, NW6 · 3 weeks ago
Two other firms quoted for excavation from guesswork. These lot surveyed first and fixed it with a liner instead. Saved us thousands and the front garden.
Margaret Ellison
Greenwich, SE10 · a month ago
The report showed the exact defect and its distance from the manhole. Our managing agent approved the repair on the strength of it. Very professional.
Tomasz Nowak
Chiswick, W4 · a month ago
Fixed price agreed before they travelled, camera survey on site, everything coded and explained in plain English. No upsell, no drama.
Sofia Marchetti
Islington, N1 · 2 months ago
Recurring blockage that three clearances never solved. The CCTV survey found a displaced joint at 6 metres. Repair done once, problem gone.
James Whitfield
Battersea, SW11 · 2 months ago
Booked a pre-purchase survey before exchanging on a Victorian terrace. The defect-coded report let us negotiate the repair off the asking price.
Guides
Drainage Guides in Plain English
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How a CCTV Drain Survey Supports Your Insurance Claim: A Step-by-Step Guide
Diagnostic questions
CCTV Drain Survey: Common Questions
Do you do repairs, or only surveys?
Both. We are a drain company covering diagnosis and repair, but the survey comes first because it decides the right repair method (jetting, relining or excavation) rather than guessing from symptoms at the door.
Do you carry out drain lining?
Yes. Drain lining, also called no-dig relining, restores a pipe from the inside with a resin liner. We only recommend it once the CCTV survey confirms the pipe qualifies, and it is priced per section from what the footage shows.
What's actually in a CCTV survey report?
Footage of the full accessible run, defect codes and their distance from the access point, and a written summary — built to the standard a managing agent, surveyor or insurer can act on.
Can a survey help with buying a property or a dispute?
Yes. A dated, defect-coded report is exactly the kind of evidence used to settle a shared-drain dispute or answer a pre-purchase drainage question.
How long does a full survey take?
Depends on pipe length and access, but most domestic surveys are completed within a couple of hours on site. We confirm an estimate when you book.
Do you cover my area?
Yes. Our drainage engineers cover all 33 Greater London boroughs, so if you found us searching for a CCTV drain survey near me or a drainage company near me, a camera-equipped engineer is within reach. Send your postcode for an arrival window and a fixed survey price.
What happens if the survey finds nothing wrong?
Then we tell you and you have a clean, dated record of it. A survey that finds no defect is not padded into a repair recommendation you don't need.
Can you survey out of hours?
Yes, our emergency call-out includes survey-led diagnosis even overnight, with the same time-banded pricing stated before dispatch.
How do you price a survey?
The CCTV survey is a fixed fee agreed before we travel. See the pricing page for the current structure. Any repair is quoted separately once the survey confirms the cause.