Tell us where the water is going

Describe the symptoms and your postcode. We reply fast with the fixed fee and the earliest arrival window — before you commit to anything.

Replies 7 days a week

Flag an active blockage in your message and it is prioritised.

Findings in writing

Footage, coded defects and a report — yours to keep, whoever does the repair.

All 33 London boroughs

17 have a dedicated survey page; the rest are booked exactly the same way.

Prefer email?

[email protected] reaches the same team.